Earn in bags. Redeem in cement.
Loyalty credit for the truckers who move Rock Hard — earned on every bag collected, with published rates, caps and rules.
- Registered rate
- J$5/bag
- Fast Lane uplift
- +J$3
- First 90 days
- +J$10
- Monthly cap
- 25 bags
Bag Bank explained
Bag Bank is the loyalty programme for truckers who move Rock Hard cement. Credit is earned in bags on the loads you carry, posted once the order is paid and delivery confirmed, and redeemed against cement and services. It is never convertible to cash, the rate applied is stored on every transaction, and a later rate change can never restate what a member has already earned.
How the programme is built
Earned per bag
Credit accrues on bags actually moved, not on promises or targets.
Standing raises the rate
Fast Lane and Front Line uplifts, plus route, off-peak and return-load bonuses.
Two separate wallets
Haulage money you are owed is paid as money. Bag Bank is loyalty credit — never mixed.
Rate locked to the transaction
The rate applied is stored on the transaction. A later change never restates past earnings.
No cash conversion
Ever. This protects the member as much as it protects Rock Hard.
Caps, expiry, review
Monthly cap of 25 bags, credits expire after the approved period, terms reviewed quarterly.
Earning and redeeming, step by step
- 1Enrol and verifyRegister as a hauler, verify your documents and record your truck capacities.
- 2Accept a jobTake a Rock Hard job from a store that nominated you or from your corridor's open offers.
- 3Collect and deliverBook a Fast Lane slot, collect the staged load and complete the delivery with signed proof.
- 4Credit accruesOnce the order is paid and delivery confirmed, credit accrues at the rate stored on that transaction.
- 5Bags post to your balanceWhole bags land in your Bag Bank wallet; the fraction stays on the ledger for next time.
- 6Redeem, within the capRedeem against cement and services through the approved channels, up to 25 bags a month.
Programme rules
- Credit is earned only on paid orders with confirmed delivery.
- Whole bags post to the balance; fractions stay on the ledger.
- Redemption is capped monthly and approved before release.
- Store credit is the default redemption channel.
- No cash conversion under any circumstance.
- Balances forfeited on suspension for cause or twelve months of inactivity.
- Manual adjustments require supervisor approval and leave a full audit trail.
- The earning rate is disclosed to the store on the order screen before the order is placed.
The detail behind it
Why we start where there is room to grow
The earning rate begins deliberately modest, because a reward can always be raised and can almost never be cut. In this trade a cut is read as bad faith and costs far more goodwill than the money saves. Starting with headroom means we can pay more for the behaviour that actually helps — off-peak collection, return loads, clean documents, kept slots — instead of paying a flat rate for everything and then having to claw it back.
Disclosure is what makes this safe
Every store order screen carries one line above the total explaining that the hauler moving the load earns Bag Bank credit, that it is not cash-convertible, and that it does not change the price the store pays. Loyalty schemes in freight go wrong when the customer discovers them rather than being told. We tell them first, on every order, and the programme keeps its integrity as a result.
Two wallets, on purpose
Haulage earnings and loyalty credit are different things and are held in different wallets. Money owed for transport is a payable and is paid as money. Bag Bank is a redeemable credit balance in bags with a cap, an expiry and a redemption catalogue. Keeping them apart means a member always knows what he can spend, what he is owed, and which rules apply to each.
Bag Bank questions
Bag Bank questions
Start on whichever channel suits you
Enrol as a hauler, verify your documents, and your first collection starts earning at the rate for your standing that day.